Responsible Gaming at jbdkk
Gaming is for fun. jbdkk provides players with self-control tools, limits and support channels to help them stay in charge.
jbdkk is a digital platform for Myanmar players to enjoy entertainment and fun. Our priority is for players to understand the risks involved, enjoy the fun of gaming, and play responsibly. No matter how good the platform is, jbdkk believes that if a player's health, financial stability or relationships are being damaged, it is time to stop.
This page clearly outlines the tools, services and guidance jbdkk provides to promote healthy gaming habits. No one under 21 is permitted to participate in gaming — this is jbdkk's firm rule.
Tools that protect players
jbdkk provides the following protection tools for players to use on their own.
Deposit Limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once you reach your set limit, deposits will stop automatically, keeping your budget protected.
Financial ControlSession Time Limit
By setting a session time limit, you will get an instant alert when your set time is up. This protects you from losing track of time and getting too absorbed in gaming.
Time ManagementTemporary Account Pause (Time-Out)
If you want to temporarily pause gaming for 7 to 30 days, choose Time-Out. During this period, jbdkk will not send promotional emails or messages.
Temporary BreakSelf-Exclusion
If you decide to stop playing for a longer period, set up Self-Exclusion. While this block is active, it is not possible to reopen the account.
Account ExclusionGaming History Review
You can check your gaming records, deposit history and withdrawal history in your account. When making a clear-headed decision about how you play, data is your best tool.
Record Check24/7 Support Request
If you need help with a gambling problem or want to use any responsible gaming tools, contact us via 24/7 Live Chat or at [email protected]. Support is available in Myanmar language.
Instant Support21 years and above — Age Restriction Policy
jbdkk services are available to adults aged 21 and above only. This is a core commitment by jbdkk to protect children and young people.
Players must confirm they are over 21 at the time of account registration. If suspicious activity is found, restrictions may be placed on the player's account and, if necessary, the account may be blocked. jbdkk encourages parents and guardians to install parental control software to prevent their children from accessing gambling content.
If you are at an internet café or using a shared computer, log out of your jbdkk account before leaving. Never share your login details with anyone.
Signs that may indicate a gambling problem
If you recognise some or most of the following, it may be time to seek help.
- Feeling like you need to hide your gambling from family and friends
- Continuing to gamble to try to win back money you have lost
- Going over budget because of gambling and getting into debt
- Trying to stop gambling but being unable to do so
- Feeling anxious or distressed when you cannot gamble
- Continuing to gamble even when it is causing problems with work, studies, or relationships
- Spending more than you earn because of gambling
How to activate protection tools
Log in to your jbdkk account
First, log in to your account via the jbdkk Login page. If you are unable to log in, contact us via 24/7 Live Chat.
Open your account settings
Go to the "Responsible Gaming" section through your account Profile Settings. You will be able to choose the type of restriction you want.
Choose the tool that suits you
Select the tool you need from deposit limits, session time limits, Time-Out, or Self-Exclusion, then set the amount or duration.
Confirm and it takes effect immediately
Once a limit is set, it takes effect straight away. If you want to change a limit, a cool-off period will apply — this is an automatic safeguard built into the system.
Request account support
If you find it difficult to do this on your own, send an email to [email protected] or open the 24/7 Live Chat — the jbdkk team will assist you in Myanmar language.
What is good player conduct
Responsible gaming means taking steps to prevent problems before they arise.
Set a budget in advance
Decide how much you are willing to lose before you start playing. Once that amount is gone, stop — do not expect to win it back.
See gambling as entertainment only
Gambling is not a way to earn income. Playing with a financial goal in mind makes losses far more stressful.
Keep track of your commitments
Gambling can make time pass very quickly. Set a time limit before you start playing, or set an alarm on your phone.
Keep a balanced life
Gambling should only be one small part of your life. Put your family, friends, health, and work first — if gambling is affecting any of these, stop right away.
jbdkk is always by your side
Contact us via Live Chat to set gambling control tools or to learn more about player safety, or read through our FAQ.